Refund policy

• Returns  Policy

  At BUGET , every piece is thoughtfully crafted and carefully inspected. If a return is required, we’ve outlined our process below for a smooth and transparent experience.

  Return Eligibility

  • Return requests must be initiated within 7 days  delivery.

  • Items must be unused, unworn, and returned in their original condition, including all packaging, tags, and accessories.

  • Products that show signs of use, wear, or alteration will not be eligible for return.

  Non-Returnable Items

  • Items purchased during sales, promotions, or special offers are not eligible for return.

  • Customized or personalized products are final sale.

  Return Review Process

  • All return requests are subject to review and approval by our quality team.

  • Once approved, detailed return instructions will be shared.

  • Upon receipt, each item undergoes a careful quality inspection before acceptance.

  Store Credit

  • Approved returns are issued as store credit only.

  • Currently, store credit transfers or cash refunds are not available. We are actively working to enhance this experience and offer additional options in the future.

  • Store credit is processed after successful quality verification and can be redeemed on any future purchase on our website.

  • Store credit is non-transferable and non-redeemable for cash.

  Shipping & Handling

  • At present, no shipping fee is charged to our customers.

  • In the event of a return, return shipping arrangements will be shared once the request is approved.

  • Original shipping charges (if applicable in the future) are non-refundable.

  Damaged or Incorrect Orders

  • In the rare event that you receive a damaged or incorrect item, please notify us within 24 hours of delivery, along with clear supporting images or videos.

  • Requests raised beyond this timeframe may not be accepted.

  Store Credit Validity

  • Store credit remains valid for 6 months from the date of issue and must be redeemed within this period.

  Final Discretion

  • BUGET reserves the right to approve or decline return requests in accordance with this policy.

  • By placing an order with us, you acknowledge and accept our return and store credit terms.

EXCHANGE
Currently, we do not offer direct exchanges. Please return your item and place a new order.

❌ Non-Returnable Items
Final sale items

Your order number
The reason for your return
Clear photos of the item (if applicable)
Our customer care team will respond within 24–48 hours with return instructions.

🕊️ Our Promise
We believe every bag tells a story — and yours should begin with confidence. If something doesn’t feel right, we’re here to make it right